💳 What are the available payment options?

Upgrading your account is simple. We offer several ways to pay for your Standard or Pro subscription, whether you are an individual teacher or a school administrator.

IMPORTANT: Bank transfers are usually posted to our account within 5-10 business days. Once posted, the license is issued and sent to the admin email set when the invoice is generated.

IN THIS ARTICLE:

• What are the available payment options?
• How to process a credit card payment?
• How to process a bank transfer?
   

Available Payment Methods

We accept payment via Visa, Mastercard, and American Express credit and debit cards.

We also accept payment via bank transfer or check.

Depending on your location, you may have the option to pay via Link, PayPal, or Direct Debit.

To view the payment methods available for your account, visit our Upgrade Page and click Upgrade under your preferred plan. You will be able to see all available payment options on the following page before committing to a purchase; you can simply exit the page if you are not ready to subscribe.

How to process a debit or credit card payment?

Once you choose your individual or school plan, you will be routed to a page to input your credit card information.

• Select your plan and choose Monthly or Annual billing.

• Enter your Card Number, Expiry Date, and CVC (the 3-digit security code on the back).

• Click "Pay by Card" to arrange payment.

• Click "Subscribe" to activate your account instantly.

How to process a bank transfer?

There are two ways to pay for a bank transfer:

1. Individual account through SEPA

To process a Bank transfer with an Individual plan, please visit this article: Individual Plan Bank Transfer Option – Wordwall (zendesk.com)

Note: only 36 countries can process Individual plan bank transfer payments for now. You can check this here for the list of countries
 

2. A School Plan

This is also used by individual teachers who prefer to pay via bank transfer.

1. Select your plan. Choose the number of users. Then, choose a plan that suits you (Standard or Pro).
   
    
2. Enter the details required. Once you're done, click Next.
   
    

3. Get a quote. You can send the quote by email, download it as a PDF, or print it. Review first the details, and click "Next" to proceed with the payment.

   

4. To make a payment via bank transfer, click "Pay by Invoice". You may choose whether to send the invoice via Email, download its PDF file, or print it directly.

   

5. Open the generated invoice and proceed with the bank transfer using the bank information. See the sample invoice below.
   
    
6. Upon paying, please include the invoice number or reference number of the proforma invoice - V0XXX-XXX, to ensure easy tracking of payment.

Pro-Tip: If you are paying for multiple teachers, the School Plan is your best option. It allows for a single invoice and easy management of all licenses in one place.