📋Policy & Privacy updates

Effective Date: 12th December 2025

What’s changed?

We’ve updated three key documents to improve transparency and control:

• Terms of Service: Clarified how we support your activities and content on our site, your rights and responsibilities, and to improve transparency on platform usage.
• Privacy Policy: Explained what data we collect, why we collect it, and how we use AI to enhance content creation and engagement.
• Cookie Notice: Introduced cookie-based tracking and a new cookie consent manager so you decide which cookies to allow.

Why these updates?

These changes ensure we remain compliant with global privacy laws (GDPR, UK GDPR, CCPA, etc.) and give you clearer insights into how your data and AI features work on Wordwall.
 

What happens if I continue using Wordwall?

For guest users, if you keep using Wordwall on or after 12th December 2025, you’re accepting the updated Terms of Service, Privacy Policy, and Cookie Notice. 

For account holders, you must accept these changes on or after 12th December 2025, or you’ll be unable to access your account.

How do I review the updated policies?

• Terms of service:  https://wordwall.net/terms
• Privacy policy: https://wordwall.net/privacy
• Cookie notice and preferences: https://wordwall.net/cookie-policy

How can I manage Cookie preferences?

On or after 12th December 2025, our Cookie policy goes into effect, and your preferences can be updated at that time

• Click the “Cookie Preferences” link in the footer of any page.
• Toggle categories (Essential, Functional, Analytics, Marketing and Advertising) on or off.
• Save your choices

How does AI use my data?

• We use third-party artificial intelligence services to power automated content generation features within our platform. When you use these AI-powered features, your input data is processed by our AI service providers to generate educational content, resources and games.
• We may store your input data to improve the way we design and configure prompts for our AI service providers, in order to enhance the quality and relevance of AI‑generated content. This data is not used to train the underlying AI models operated by those providers.

What Are My Data Rights?

Under GDPR, UK GDPR, CCPA, and similar laws, you can:

• Request access to your data.
• Request correction of inaccurate data.
• Object to or restrict certain processing.
• Withdraw consent for non-essential processing.
• Request deletion of your account and personal data (see below).

How Do I Delete My Account and Data?

• Email [e-mail] with the subject “Account Deletion Request.”
• Include your registered email address and a brief confirmation that you want all data erased.
• You will receive an acknowledgement within 48 hours and confirmation once deletion is complete.

Note: This action is irreversible. All your content, settings, and personal data will be permanently removed.

What ff I have questions or concerns?

• Email our Privacy Team: [e-mail]

Thank you for reviewing these updates and for your continued trust in Wordwall.